Problem updating ipad to ios 7
I work for an Apple retailer on the weekends, and this past weekend a cluster of customers came in with i Phones and i Pads that were in Recovery Mode — their screens displayed a globe icon and an image of a sync cable.All of them had one thing in common: they had tried to upgrade to i OS 7.1.2 and something had gone wrong along the way.This common error happens when folks try to update their i Pad and i Phone to the latest available i OS version.If you are experiencing this issue, please note that you are not alone.If you have tried restarting your device and then updating and it did not work for you, Here are a few tips for you to consider: Step 10: If the Update did not work for you, you can try to Restore it using i Tunes and then try to activate again.We would recommend that you restart your i Phone or i Pad and try updating before attempting to Restore the device.
Even if you're using i Cloud to back up your device.
Others ran into serious problems that necessitated recovering the device.
Here's a handy primer on Recovery Mode and how to deal with it: recommend you back it up before you do.
Updating some i OS devices (i Phone 5s and earlier and i Pad Air and earlier) to i OS 9.3 can require entering the Apple ID and password used to set up the device in order to complete the software update.
In some cases, if customers do not recall their password, their device will remain in an inactivated state until they can recover or reset their password.